RFQ Guides
Digital Bid Submission & eScope Solutions™
Frequently Asked Questions
Digital Bids
Contractors don't see project addendums
Project administrators must ‘commit’ each addendum before they will appear in the contractors dashboard.
Incorrrect number of addendums displayed in project dashboard
Only addendums that have been ‘committed’ are included in the count displayed in dashboards and other reports.
Contractors report submitting bids but they don't display
Assure contractors have committed both the scope of work and line item prices.
eScope™ for Roofing
Contractors can't see project scope of work or line items
Project administrators must ‘commit’ the scope of work and line items before they appear in the contractors dashboard.
Project data displayed incorrectly
We use cookies to store and transfer certain user and project data between pages. Using the back and forward buttons on a browser can obscure details displayed in the user dashboard, forms and reports. The easiest way to reset cookies is to logout and login again.
Form submission appears successful but data is not saved or displayed
Slow internet connections and corrupted cookies can provide a false indication that data collected and saved even when users are redirected to the next step of data entry. Disabling any VPNs in use will often solve this problem. Logging out will delete all existing RFQ cookies. These cookies reset when users login and select a property and bid project.
Note: Only commercial project user can select between different properties. Property detail is present for all residential users.